• Jessica Gibson

5 Tips For Managing Remote Teams On Salesforce

In today's new normal, more and more organizations are building out their remote teams. Pandemic or not, the concept of remote working is increasingly growing among organizations, irrespective of their line of operations or size of business. However, nurturing a dynamic remote work culture and continue to deliver results can be overwhelming. How can you help your team stay connected and be productive while maintaining your own sanity?

Tips To Manage Remote Teams On Salesforce

  1. Accept Remote Work Isn’t a Fad: Many team leaders and project managers today prefer to get back to the good old days when everyone used to work from office. However, the days of open office layouts and widespread cube farms have seen massive changes. Today, organizations powered by Salesforce are open to reimagine a new world of work, where the simplistic binary of working only from office is obsolete. Gone are the bygone days when employees used to spend hours to commute as today work is in our pockets and laptops. The statistics speak for themselves: Before COVID-19 pandemic, only 14% global organizational leaders believed their organization could support virtual work but the number is now 42% and growing, according to a Harvard Business Review study.

  2. Virtual work is not a zero-sum game: One of the biggest advantages of using Salesforce to manage remote teams is that it helps create and nurture equitable, positive experiences for people. This gives them countless choices over when they can work, where they can work, how they can work, and with whom they can work. Organizations can choose from a wide range of Salesforce solutions to provide a great level of autonomy to people that is in the best interest of both the organization and the employee.

  3. Accept that the benefits of the invisible office are clear: Organizations that have remote teams can emerge as an attractive destination for top talent, operate with more agility, introduce more flexibility to work-life balance, foster an all-around better employee experience, and cut down on time-consuming, environmentally damaging commutes. Powered by Salesforce, organizations can leverage strong leadership and a well-established company culture to explore success outside of the rigid rules of the past.

  4. Start physical changes with cultural shifts: In a professional setup, technology binds us with each another across teams and time zones. However, it's important that it helps do our best work, seem like a tool known to us, and don't create friction. This is where Salesforce solutions come into the picture. Salesforce solutions can help keep information flowing quickly between team members and collaborate across time zones. They can also be leveraged by individual teams to create their own set of explicitly-stated values, beliefs, processes, and norms. All in all, Salesforce solutions can help teams enforce and decentralize smaller, more autonomous cultural spaces within the organization.

  5. Give teams the tools they need to be successful: Salesforce offers a wide range of tools, apps, and solutions to empower individuals and organizations access the tools they need to be successfu

l. Using these tools, team members can avoid the challenges of different home office setups, equipment, and communications tools by operating using the same tools. For instance, Salesforce CRM can be accessed by sales reps to use the same dialer, communication tools, and software to avoid issues such as speed, performance, compatibility, reliability, and downtime.

Find out how your organization can manage remote teams on Salesforce better than ever. Call or email us at the Cloud Journey Consulting Group now!

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